Archive for the 'Should We apologize?' Category

Friday, February 2nd, 2007

We certainly would not send them a bill for poor care…or would we?
Last year I was visiting with a friend, a highly recognizable name in healthcare. He conveyed a personal story of a surgery performed that went horribly wrong, leaving his vision in one eye forever damaged. When the surgical mistake was “diagnosed,” it was [...]

Popularity: 3% [?]

Monday, October 30th, 2006

On Tuesday, October 25, my mother-in-law entered a prominent Pittsburgh hospital to undergo a routine surgical procedure. She was at the hospital to have cataract surgery performed. Before getting into her situation, the following factual information should be disclosed.
This year, great medical newspapers, like the Pittsburgh Post-Gazette have reported that nearly 2,000,000 U.S. citizens acquire [...]

Popularity: 100% [?]